Over the past 5+ years, I’ve implemented and customized CRM systems for more than 70 small and mid-sized businesses, mainly in Germany, UK, and the USA. Most of my work has been hands-on, building pipelines, setting up automations, cleaning data, and helping teams use the system day to day.
I focus on practical solutions. No overengineering, no unnecessary complexity, just a system that is clear, reliable, and easy to maintain.
With Close CRM specifically, I support clients with:
I usually work closely with founders, sales managers, or operations teams to understand how things currently work and where the friction is. From there, we build a setup that makes the process simpler and more transparent.
If you already have Close in place but it feels messy or underused, I can help you clean it up and make it usable again. If you’re starting from scratch, I’ll help you set it up properly from the beginning.
Getting Close set up the right way takes more than following a checklist, it takes understanding how your team sells, where your process breaks down, and what "good" looks like for your business specifically.
What I work on:
What I care about:
How I work: